Public Service Workshop Faculty of Agriculture Udayana University 2024

• Posted by: Admin
• Minggu, 17 November 2024
• Has been read 155 time(s)

The Faculty of Agriculture of Udayana University continues to strive to improve the quality of public services by holding a public service workshop of the Faculty of Agriculture of Udayana University 2024 at The Sila's Agrotourism Bedugul, Tabanan Regency, Bali. This activity was attended by the ranks of the Dean of FP Unud, the Coordinators of Study Programs within the Faculty of Agriculture, along with educational staff which was held on Sunday, November 17, 2024. Also present on that occasion was the Vice Rector III for Student Affairs of Udayana University Dr. Gusti Ngurah Alit Susanta Wirya, S.P., M.Agr.

This activity was held with the aim of improving the quality of service to the Integrity Zone of the Faculty of Agriculture of Udayana University, especially to stakeholders related to the Corruption-Free Area (WBK) and the Clean and Serving Bureaucratic Area (WBBM). This workshop invited resource persons Dr. Luh Komang Candra Dewi, S.E., M.M., with the theme "Miracle of Service Excellent". Dean of the Faculty of Agriculture, I Putu Sudiarta, Ph.D. said that public service is one of the key instruments to support the accreditation of study programs and faculties in particular and universities in general. Thus, this public service is a special value that must be a concern for all aspects of management in higher education.

Candra said that habit is the key to being great. Besides habit, consistency is also something that must be a concern. In today's era, branding is a concern, especially for Generation Z. Candra said that excellent service is the first impression, if you look good, you feel good. Reviews on various platforms are one of the main goals of stakeholders to assess how the service and information can be obtained when opening platforms by consumers. These consumers can be from the community, students, lecturers, and employees. One platform such as Google Review with reviews made by consumers that need to be replied to. Serving consumers with the aim of consumers being satisfied, where satisfaction is expressed with enthusiasm and cheerfulness. In addition, Human Resources (HR) is the most important thing, because the spearhead of service is in the HR section that is in direct contact with consumers.

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